For Wholesale orders, please contact us.
Shipping Policy:
At My Gourmet Cafe, we ship our coffee, tea, chai and other gourmet products the same day you place your order. (Monday-Friday) If you order an item that is not in stock, we will notify you of the delay as soon as we receive your order. We ship via UPS an UPS Sure Post quite often if your package is under 6lbs we offer free shipping on all orders of $79.00 or more within the contiguous U.S.
NEW $10.95 flat rate shipping on all orders $79.00 or less.
AK, HI, Guam & Military Shipping Policy:
Orders being shipped to AK, HI, Guam and Military Addresses are shipped via US Postal Service at a flat rate of $15.99.
100% Product Guarantee:
My Gourmet Cafe is committed to quality and freshness. We guarantee your satisfaction 100%. If there is any problem or question regarding you shipment, please contact us immediately by phone at 1-800-682-5047(Monday-Friday 8am-3pm MST), or email us at info@mygourmetcafe.com
Ordering:
Any orders received after 2pm MST will be processed the following business day.
Returns:
My Gourmet Cafe has been in business for over 26 years and we have always made superior quality and service our first priority. We understand that sometimes you make an error ordering or we can just make a mistake on fulfilling, either way we want to make things right. Simply send us an email or give us a call as soon as you realize an error and we will get it taken care of. Returns must be made within 30 days and we cannot accept returns or exchanges on opened products.
Customer Loyalty Points Program:
Check out our loyalty reward points program, we are giving back to you more than ever! For every dollar spent, you will earn 1 point. When you reach 500 points, spend $75 and receive an extra $15 in free product! In addition to free product, we will also give you free shipping. So take advantage of our wonderful loyalty program and start shopping now!